A survey by FDR Group and the Thomas B. Fordham Institute investigated the views of professors in teacher education programs across the country (Link here). The key finding of the study is the apparent divide among the professoriate, Fordham Institute … Continue reading
(Link here) An interesting interview with John Bellotti, Learning Consultant with Humana Insurance, that covers the role of communication in training programs, technology’s impact on individualized learning, and the future of online learning communities.
I’m sure most have seen the headlines about Steve Jobs blowing off a Long Island University student’s questions (link). It got me thinking about the state of customer service today and whether or not it has any relevance to the … Continue reading